Privacy Policy

This Privacy Policy describes how Hearthside Insurance LLC ("we," "us," or "our"), operated by Enrique Gandara, collects, uses, and protects information you provide when you visit hearthsideinsurance.com or contact us to schedule an insurance review. We are committed to protecting your privacy and handling your information with care.

Information We Collect

We collect information only when you voluntarily provide it to us. This includes:

Contact form submissions — your first and last name, email address, phone number, and the topic or message you submit through the contact form on our website.
Direct communications — information you share when you call, email, or message us directly to inquire about our services.
Scheduling information — details you provide when booking a coverage check or coverage review appointment.

Apart from the analytics cookies described under Third-Party Services below, we do not use cookies for tracking, do not operate any user accounts or login systems, and do not automatically collect personal information beyond standard web server logs (IP address, browser type, referring page) that your browser sends to any website you visit.

How We Use Your Information

Information you share with us is used solely to:

Respond to your inquiry or question
Schedule and confirm coverage review appointments
Follow up on matters you have raised with us
Fulfill our obligations as your insurance advisor if you become a client

We do not use your information for marketing to unrelated third parties, automated profiling, or any purpose beyond delivering the advisory service you contacted us about.

We Do Not Sell Your Information

Hearthside Insurance does not sell, rent, trade, or otherwise transfer your personal information to any third party for their independent use. Your contact information is not shared with insurance carriers, lead brokers, or any other commercial entity without your explicit consent.

Third-Party Services

Our website uses a limited number of third-party services:

Web hosting (Cloudflare Pages) — Our site is hosted on Cloudflare, which may log standard access data (IP addresses, request timestamps) for security and performance purposes. Cloudflare has its own privacy policy governing that data.
Google Fonts — We load web fonts from Google Fonts, which may log your IP address when your browser fetches the font files. See Google's Privacy Policy for details.
Google Analytics — We use Google Analytics 4 to understand how visitors find and move through the site in aggregate. It collects standard measurement data such as pages viewed, approximate location, device type, and referring site. We do not use it to identify individual visitors, and we do not run advertising, remarketing, or behavioral retargeting on this website. See Google's Privacy Policy for details.
Contact form processing — Form submissions are received by a serverless function running on Cloudflare and delivered by email to our team inbox through FormSubmit, a third-party form-to-email delivery service. Submissions are not stored in a database. Transmission is encrypted, and the contents are accessible only to us.

Beyond the aggregate analytics described above, we do not use Facebook Pixel, advertising pixels, or any behavioral retargeting tools on this website.

Data Security

We take reasonable precautions to protect your information. Our website uses HTTPS encryption for all data transmitted between your browser and our server. Contact form submissions are transmitted securely and stored in access-controlled systems. We do not store financial account numbers, Social Security numbers, or sensitive personal identifiers through this website.

Data Retention

We retain contact information and correspondence for as long as reasonably necessary to fulfill the purpose for which it was collected — typically the duration of any client relationship plus any period required by applicable law or professional licensing obligations. Inquiries that do not result in a client engagement are retained for a reasonable period and then deleted.

Children's Privacy

Our website is not directed at children under 13 years of age, and we do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will promptly delete it.

Your Rights

You may contact us at any time to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information, subject to any legal retention requirements
Opt out of any future communications from us

Tennessee residents may have additional rights under applicable state privacy law. We will honor valid requests to access, correct, or delete your data.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date at the top of this page. Material changes will be noted prominently. Your continued use of our website after any update constitutes acceptance of the revised policy.

Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:

Business: Hearthside Insurance LLC
Advisor: Enrique Gandara
Email: team@hearthsideinsurance.com
Phone: (615) 326-9899
Service area: Nashville Metro Area, Tennessee